How do I follow the progress of an order?
Every order shows its stage and a live countdown.
Open Orders to see every order with its stage:
- In production — an editor is working on your images.
- Quality check — our QA team checks every file before delivery.
- Ready for your review — the finished files are waiting for you.
Each order shows a live countdown to its delivery time. You also get a notification in the portal (the bell) and an email when the stage changes.
Still need help?
Clients can open a support request from the Help Center inside the portal. Everyone else can write to us.